1- Do CUCM 6.1 have a Web Dialer tool that we can integrate with another web page?
For example, I have a web tool that I use to call my clients. I don't want to use another CRM.
So I just want to integrate a single button in my web tool. And just Click on this button to call my client, and so my ipphone ring.
2 - Do CUCM have a Answering detection, like ringing, voice mail, busy,...
How can I integrate it?