CUCM : WebDialer and Voice Detection

Unanswered Question
Apr 9th, 2008
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Hi,

1- Do CUCM 6.1 have a Web Dialer tool that we can integrate with another web page?

For example, I have a web tool that I use to call my clients. I don't want to use another CRM.

So I just want to integrate a single button in my web tool. And just Click on this button to call my client, and so my ipphone ring.


2 - Do CUCM have a Answering detection, like ringing, voice mail, busy,...

How can I integrate it?


Best regards

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