I have CER 2.0.3 with CUCM 4.2.3
I have a centralized cluster with multiple SRST sites. Can I have multiple 911 CTI Route Points registered to the CER user and CER server?
I need to be able to have multiple route points because I need to customize the forward on failure to the locale 911 gateway, providing the actual building address. From what I'm seeing, I can only have 1 911 route point associated and registered at a time. I also have my 913XXXXXXXXXX route point associated.
I'm having trouble getting an answer from TAC. Anyone have any ideas? Also, if I can only have 1 route point, are there any suggestions on how to route the call out the proper gateway if the CER server were to go down?