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Unity 5.0 users are unable to access voicemail

cris_jimenez
Level 2
Level 2

Hello, our unity server box isn't syncronizing with the exchange server, if we run the Message store configuration wizard, it runs smooth and then we see a warnings on the app log stating that the unity box cannot talk to the exchange server, could you please point me in the right direction

2 Replies 2

Tommer Catlin
VIP Alumni
VIP Alumni

Check your DNS. Make sure that Unity can resolve the Exchange hostname correctly. (ping hostname)

DNS solves just fine, what I just realize is that every single account in ADUC is disabled, even the Unity_servername account is disabled in AD