Call Forward from 0 to different numbers

cfitzs · ‎04-10-2008

I need to find a way to enable callers to 0 out of the Greeting message and then have a number called, then if that number does not pickup the next number is called and so forth until we are at the end of an escalation list.

I can 0 out and send to one number but then that numbers line settings takes over.

Any ideas?

Jaime Valencia · ‎04-10-2008

have you tried sending the 0-out to a hunt pilot that's associated to a line group of the phones you want to ring??

or to a pilot point if using AC?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

cfitzs · ‎04-10-2008

I thought hunt lists were only for Unity? I have defined a Hunt List and Group and Pilot but the status of the List always shows Not Found.

I have the Pilot number defined as the number to call in Unity on the 0 input and still the Hunt Pilot does not register.

Jaime Valencia · ‎04-10-2008

reset the hunt list a couple of times, that usually makes it register

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

cfitzs · ‎04-10-2008

A thing of Beauty - Thanks for your suggestion and help.

Rob Huffman · ‎04-11-2008

Hey Jaime,

Nice thinking on this one :) I was trying to wrap my head around this for a bit and you nailed it! 5 points from this end.

Take care,

Rob