Intermittent: I did not recognize that as a valid entry.

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Apr 10th, 2008
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All, Intermittently, when external calls come into our system (CCM4.0(2a / Unity 4.0(4)), when an extension is entered after the handler picks up the call, the caller gets the message: I did not recognize that as a valid entry.


How do I fix this?

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csco11063007 Thu, 04/10/2008 - 08:15
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Dear,

inser the command

"dtmf-relay h245-alphanumeric" in your voip dial-peer which points to the CCM.


Rate if it helps


cheers


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