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CUCM 4.2: actual and CDR time

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Volodymyr Morskyy
Level 3
Level 3

‎04-11-2008 01:06 AM - edited ‎03-15-2019 10:00 AM

Yeah, I known this topic was discussed lots of times and this issue is solved by patches...which in my case didn't help.I've installed SR3a on my CUCM 4.2(3) which includes this patch for correcting time displaying.CUCM time is correct, in ART reports time is correctas well (I assume ART considers time zone in my browser, but billing software we use, shows time with no GMT+2) <- i also checked this fact using excel formula CDR date/86400 + 01.01.1970.

Not urgent, but welcome any ideas)

thank you in advance

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pklos
Level 4
Level 4

‎04-11-2008 03:22 AM

Datetime in table CallDetailRecord (CDR database) always is GMT. Your billing software should handle it.

--

regards,

PK

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pklos
Level 4
Level 4

‎04-11-2008 03:22 AM

Datetime in table CallDetailRecord (CDR database) always is GMT. Your billing software should handle it.

--

regards,

PK

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Volodymyr Morskyy
Level 3
Level 3
In response to pklos

‎04-11-2008 04:29 AM

Thank you. didn't know that (too young))).

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