IP phone and digital voice recorder

Unanswered Question
Apr 11th, 2008
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Hi -


We have the 7960 series IP phone and I have purchased the DDR-5000 from Diasonics. I purchased an adapter for the handset so I could record conversations (for the sales team). After hooking everything up, the digital recorder does not pick up the voice on the other line. Has anyone had this problem?


Thanks!


Kym

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