04-12-2008 10:47 PM - edited 03-15-2019 10:01 AM
Hi
I have a problem here, I configured speed dial on one extension after some time speed dial is not working
CME version is 4.2 and IP Phone is 7970
Plz give me solution for the above problem..
04-13-2008 01:35 AM
Which exact IOS are you running, and which exact phone FW ?
04-13-2008 03:53 AM
hi
here i am using ios version 12.4 and the phone firmware is SCCP70.8-2-2SR2S
04-13-2008 04:55 AM
Hi, "12.4" is not exact version, please copy and paste from "show version".
04-13-2008 06:27 AM
Hi
IOS Version is 12.4(11)XW1
04-13-2008 08:11 AM
Hi, please upgrade to 12.4(11)XW6 and the phones to 8.2(2)SR4, and you should be OK.
05-17-2008 05:14 AM
Hi, I am encountering the same problem. I upgraded the CCME IOS and 7970 firmware as per your suggestions. However I am getting the same problem, that it the speed dial buttions are still not working. Any other sugestions.
Chandrasen
06-30-2008 07:57 AM
Hello! I have the same problem with 7911 phone. The CCME version is 4.1(0), the IOS is "c2800nm-spservicesk9-mz.124-15.T1.bin" and 7911 firmware is SCCP11.8-2-2SR1S.
Did you understand why this happens in 7970?
Thank you
06-30-2008 08:01 AM
Hi Pedro,
The only way we managed to make it work was that at the end of each speed number stored, we added a #. This had to be done for all users unfortunately.
Chandrasen
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