LMS 3.0 : RME DCMA0077: Could not create job.

Unanswered Question
Apr 13th, 2008
User Badges:

Hi,


We have LMS 3.0. The configs for all devices are shown as out of sync.When i click on "Sync" it give me the error message "DCMA0077: could not create job. Check dcmaclient.log for more details.


Device discovery and data collection are OK.


Does anyone know why this message occurs?


Thanks and regards


Sonu.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Joe Clarke Sun, 04/13/2008 - 09:03
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

Please post the dcmaclient.log.

Joe Clarke Sun, 04/13/2008 - 09:13
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

Please post the output of the pdshow command.

Joe Clarke Sun, 04/13/2008 - 22:26
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

This output is incomplete, but I can already tell you have some process failures. Please provide the complete pdshow output as well as the output of the command, netstat -a -n -o -b.

Sonugnair_2 Mon, 04/14/2008 - 00:33
User Badges:

Hi,


In processess i found out that process CTMJrmServer was shut down. This has started and npw the job can be created successfully. But the sync fails and the logs says


>>>>


Protocol ==> Unknown / Not Applicable

Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings


<<<


In RME --> Administration --> Config mgmt --> Transport settings --> Application Archive mgmt has telnet as the first selected protocol.


Attaching pdshow and netstat as well.


Thanks,


Sonu



Attachment: 
Joe Clarke Mon, 04/14/2008 - 09:53
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

You appear to be running into a DFM issue. Do you have .NET 2.0 SP1 or higher installed on this server?

Sonugnair_2 Wed, 04/16/2008 - 04:34
User Badges:

The Ciscoworks is installed on a windows 2003 server. There is no .NET 2.0 SP1 or above. There is also DHCP running on this machine.


Regards,


Sonu.

Joe Clarke Wed, 04/16/2008 - 08:00
User Badges:
  • Cisco Employee,
  • Hall of Fame,

    Founding Member

DHCP is not supported. You will need to disable all DHCP interfaces, and give the server at least one static IP address. After doing so, you will need to reboot.

Sonugnair_2 Wed, 04/16/2008 - 11:13
User Badges:

Actually i meant that the Ciscoworks server also acts as a DHCP server for clients

Actions

This Discussion