LMS 3.0 : RME DCMA0077: Could not create job.

Unanswered Question
Apr 13th, 2008


We have LMS 3.0. The configs for all devices are shown as out of sync.When i click on "Sync" it give me the error message "DCMA0077: could not create job. Check dcmaclient.log for more details.

Device discovery and data collection are OK.

Does anyone know why this message occurs?

Thanks and regards


I have this problem too.
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Joe Clarke Sun, 04/13/2008 - 22:26

This output is incomplete, but I can already tell you have some process failures. Please provide the complete pdshow output as well as the output of the command, netstat -a -n -o -b.

Sonugnair_2 Mon, 04/14/2008 - 00:33


In processess i found out that process CTMJrmServer was shut down. This has started and npw the job can be created successfully. But the sync fails and the logs says


Protocol ==> Unknown / Not Applicable

Unable to get results of job execution for device. Retry the job after increasing the job result wait time using the option:Resource Manager Essentials -> Admin -> Config Mgmt -> Archive Mgmt ->Fetch Settings


In RME --> Administration --> Config mgmt --> Transport settings --> Application Archive mgmt has telnet as the first selected protocol.

Attaching pdshow and netstat as well.



Joe Clarke Mon, 04/14/2008 - 09:53

You appear to be running into a DFM issue. Do you have .NET 2.0 SP1 or higher installed on this server?

Sonugnair_2 Wed, 04/16/2008 - 04:34

The Ciscoworks is installed on a windows 2003 server. There is no .NET 2.0 SP1 or above. There is also DHCP running on this machine.



Joe Clarke Wed, 04/16/2008 - 08:00

DHCP is not supported. You will need to disable all DHCP interfaces, and give the server at least one static IP address. After doing so, you will need to reboot.

Sonugnair_2 Wed, 04/16/2008 - 11:13

Actually i meant that the Ciscoworks server also acts as a DHCP server for clients


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