disconnect time

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Apr 13th, 2008
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Dear Experts,

Can I increase time between digits (disconnect time) .

That will be if dialing any external number (PSTN Number) such as 00962777556669 and I stop dial the digits after 7 digits (dial 009627 and stop) so I will get a disconnect message. So how I can increase this time??


Thanks


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paolo bevilacqua Mon, 04/14/2008 - 02:41
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Thais is called interdigit timeout. Which system do you have exactly ?

islam.irshaid Mon, 04/14/2008 - 02:47
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Hi,

No i didn't mean the interdigit timeout( T302).

i need the disconnect time.

look if i dialed 5 digits of any external number 0XXXXXXXXXXXXXX,then wait for 6 second i will get voice message telling me that number error.


thats i need , to change this time ....

can help me ?

Rob Huffman Mon, 04/14/2008 - 05:50
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Hi Islam,


I'm going to have to go with my friend Paolo on this one (no surprise :) I think you and I were working on this recently and tweaked the T302 Timer to alleviate a Number Plan overlap. But this is also the Timer at play in this scenario;


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.2cc0072c/0#selected_message


In order to allow sufficient time for a user to dial a telephone number, Cisco CallManager relies on a timer referred to as the interdigit timeout. This parameter indicates the duration Cisco CallManager waits after each digit is entered before it assumes the user has finished entering digits.


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dab26.shtml


Hope this helps!

Rob

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