VPT (Voice Provisioning tool 1.0.2) issue- Can't see device

Unanswered Question
Apr 14th, 2008


Just wondering if anyone has seen this issue with VPT 1.0(2). When the customer tries to add a new phone via Voice Provisioning Tool he can't select a device type as there isn't anything in the drop down section. I have attached screen snapshot. It iss talking to CCM 4.1(3)SR5d.

I have seen the bug CSCsb40475 but the IIS restart didn't help. Any help would be appreciated.



I have this problem too.
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ebreniz Fri, 04/18/2008 - 06:16

VPT 1.0(2) does not support the CCM 4.1(3) version 2. Please remove the CCM 4.1(3) version 2 plug-in via the procedure described here:


Make sure you are following the install procedure here when installing Unity 4.1(1) plug-in:



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