Supervisor Desktop - getting kicked out

Unanswered Question
Apr 14th, 2008

We are running IPCCX 5.0 and our supervisors are getting kicked out. They get a message that "someone is logging in under this user id, you will be logged off" and then they are logged off. They are able to log back in , however, it happens a few minutes later.

I have this problem too.
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david.macias Mon, 04/14/2008 - 06:45

Sounds like someone has this supervisor's password. Change the password on the user to avoid two people having it.

david

cmbhelpdesk Mon, 04/14/2008 - 09:20

We changed the supervisor's password and she is still getting bumped out.

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