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Subscriber Voicemail doesn't pickup

freezerburnv2
Level 1
Level 1

‎04-14-2008 04:46 PM - edited ‎03-18-2019 08:46 PM

One of my Subscribers Voicemail doesn't get transferred. Guess I could just recreate the account, but what's the right way to check this? I was thinking there was a setting for number or rings before pickup or something.

Callmanager 6

Unity 5

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2 Replies 2

Rajesh Revuru
Level 4
Level 4

‎04-14-2008 05:05 PM

You can check under Call Manager, find the phone and select DN, and see if the call forward No answer to voicemail checkbox.

Thats a first place to look at it.

HTH

0 Helpful

Jaime Valencia
Cisco Employee
Cisco Employee
In response to Rajesh Revuru

‎04-14-2008 08:07 PM

if you already have the CF settings to VM are you using the right VM profile?

if you dial any other number that gets you into unity and then dial that extension are you able to reach it?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful
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