maybe somebody has an idea, how to achive the following goal best:
The actual issue is this: We configured a Hunt Group with a belonging Line Group, which contains a few DNs.
The distribution algorithm of this LineGroup is broadcast.
Additional to the already configured DNs, my colleagues want to add two mobile numbers, which isn't possible to add directly to the Line Group of course.
I thought of some different approaches to achive this aim:
1) Add a translation pattern to translate an internal DN to the external mobile number and then add the DN to the Line Group.
Unfortunately, I wasn't able to add a translation pattern to my Line Group.
Set up an appropriate CTI route point, with a LINE and a DN. Then configure a call forward all to my mobile number. And finally add the CTI route point to my Line Group.
Unfortunately, also adding a CTI Route Point to the Line Group wasn't possible.
What is possible, is to configure a second LINE to a phone, setting up a call forward all from this LINE to my mobile number and then add this LINE to my Line Group.
But I would rather be independent from a phone configuration.
Has somebody another approach, how to achive my aim?
Thanks in advance,