Unanswered Question
Apr 15th, 2008

I am configuring annunciator. Locally for the ip phones when i block any route pattern i get a message from the ccm based on the reason. But when i dial the same number form PSTN i am not getting the message. Is there any way to solve this issue. By default annunicator messages will not be played to the pstn caller ?

I have this problem too.
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Jaime Valencia Tue, 04/15/2008 - 07:47

if the call reaches the CUCM system at some point they might hear ANN messages but most commonly they will get messages from the telco and not from the CUCM



if this helps, please rate

netkrish80 Tue, 04/15/2008 - 20:58

so call manager is not capable to send the message to PSTN. Or there is any way.


Hi I was on the Netpro forum and saw your response to the post on using the Annunciator to play messages back to PSTN callers, I am trying to do the same but have not found out how to make this work. Can you share your solution? I have several customers who want to be able to do this.

Thanks in advanced

Zac Speck CCVP


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