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setting callerID for all outbound calls

tato386
Level 6
Level 6

‎04-15-2008 12:43 PM - edited ‎03-15-2019 10:05 AM

I have a UC520 with four analog trunk ports. I would like for all outgoing calls to show the main office number as the callerID. Reasoning is that we have four lines and four numbers but clients always call the main number and the telco rolls the incoming calls to the other lines if busy. Hence when we call out I want all outbound to show the main number and not the actualy telephone number of that trunk.

Rgds,

Diego

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2 Replies 2

jbouwkamp
Level 3
Level 3

‎04-16-2008 06:12 AM

For analog lines you cannot control the caller-id via the UC520. You will need to contact your telco provider and explain what you want. It is a very common request and telco should have no problem setting up all four lines to use the main number as the caller-id.

tato386
Level 6
Level 6
In response to jbouwkamp

‎04-16-2008 07:17 AM

Thank you. I will give them a call.

Diego

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