Cisco LMS 3.0 DFM in Learning State (Always)

arifbhuiyan · ‎04-16-2008

Very recently i have installed LMS 3.0

Data collection is fine.I am having problem with DFM.DFM is always in learning state.Any advice will be appriciated.

Original Platform: Windows server 2003 SP2 with all windows update + LMS update to dec 2007 + patches

Then redueced to SP1 , removed .net framework 2 & 3 , still no luck.

simon.bell · ‎04-16-2008

The bug is CSCsm04957:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm04957

How To confirm if you are facing this:

(*) If your DFM reports 10% stuck issue in DFM for windows 2003 platform,

search for DLLs(msvcm80.dll, msvcp80.dll, msvcr80.dll) in the entire

system. You are likely to see more than one copy of these DLLs

(*) Check for the version of dlls above.

(*) If any of the version is different from 8.00.50727.42, the issue will occur.

Using listdlls.exe from www.sysinternals.com you can confirm if a CW process is in fact using that dll. Place the attached dll in: CSCOpx\objects\smarts\lib