Error on Syslog Default Purge

Unanswered Question
Apr 16th, 2008

We have a LMS 2.6 and a RME 4.0.5. Everyday, the CiscoWorks run the Syslog Records - Default purge job and, once a week, the job have failed.

Information sent after the failed job:

The following is the status of your Syslog Purge Job:

Job ID: 1005

Status: Failed

Description: Syslog Records - Default purge job

Details: https://spws-inf02.tpb.corp:443/rme/

Start Date and Time: Apr 16 2008 01:00:01

End Date and Time: Apr 16 2008 01:00:03

RME Server Name/IP Address: spws-inf02.tpb.corp

Log File Location: C:/PROGRA~1/CSCOpx/files\rme\jobs\syslog\1005.log


Log File: C:/PROGRA~1/CSCOpx/files\rme\jobs\syslog\1005.log

Purge data older than: 2008-04-09

Purge started at : 2008-04-16 01:00:01

Job description: Syslog Records - Default purge job

Purge failed for data received on: 2008-04-09

RME Server Name: spws-inf02.tpb.corp

Job Type: Syslog Default Purge

Purge ended at : 2008-04-16 01:00:03

What have we already done?


> net stop crmdmgtd

> net start crmdmgtd


a) Stop the daemon manager

C:\>net stop crmdmgtd

Force checkpoint for RME database:

b) Go to NMSROOT\CSCOpx\databases\rmeng

c) remove/rename rmeng.log (if exists)

d) run dbsrv9 -f c:\progra~1\CSCOpx\databases\rmeng\ rmeng.db

e) Start the Daemon Manager:

C:\>net start crmdmgtd (wait 5 full minutes before logging into CiscoWorks)

Can you help us with another actions?


Marcus Lopes.

I have this problem too.
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