I am trying to load SR1 for the IP IVR 4.0 on my two servers. I have the sr1 tar file downloaded to the temp directory on each server.
When I click the start / programs / Cisco CRS Update Tool it does nothing. I have tried running the "C:\Program Files\wfavvid\UpdateTool\UpdateTool.exe" from a command line and still did not have any success.
Has anyone ever unzipped the zar file and ran the upgrade that way?