CIPC2.1.3.0 over VPN to CIPC2.1.3.0 over VPN -no audio

Answered Question
Apr 16th, 2008
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Using

CIPC 2.1.3.0

VPN 5.0.02.0090

2821 Router


CIPC is working fine in all scenarios (e.g. CIPC over VPN to 7941) except:


CIPC over VPN to another CIPC over VPN call is connected but there is no audio in either direction.


Anybody have any ideas?


Thanks

Correct Answer by a.baird about 8 years 11 months ago

Hi Sean.


This is probably not a Telephony issue at all, this is most likely a VPN problem. Your VPN device may not currently be allowing ip packets to flow between the two remote endpoints. I use a VPN 3005 concentrator and I had to explicitly allow this ability in my VPN configuration before any of my VPN endpoints could make any sort of direct connection between each other.


-Adam

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Correct Answer
a.baird Wed, 04/16/2008 - 06:46
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Hi Sean.


This is probably not a Telephony issue at all, this is most likely a VPN problem. Your VPN device may not currently be allowing ip packets to flow between the two remote endpoints. I use a VPN 3005 concentrator and I had to explicitly allow this ability in my VPN configuration before any of my VPN endpoints could make any sort of direct connection between each other.


-Adam

monkeyboy66 Wed, 04/16/2008 - 07:04
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Hi Adam,


Ok, thanks, I'll take a look at that angle.


Sean

Erik Peterson Tue, 07/01/2008 - 10:09
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Where, specifically, did you configure this on the concentrator?

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