Cannot re-install subscriber after upgrade from 3.3(3) to 3.3(5)

Answered Question
Apr 16th, 2008

Dear All,

The CM cluster was upgraded from 3.3(3) to 3.3(5) via maintenance upgrade. And we suspect the subscriber server is out of order and wants to re-install the subscriber server once.

But we do not have the CM3.3(5)installation disk. We only have 3.3(3) disk.

How can we solve this issue?

Any input will be much appreciated!!

Michael.

I have this problem too.
0 votes
Correct Answer by rob.huffman about 8 years 7 months ago

Hi Michael,

You can take the Subscriber and rebuild it as CCM 3.3(3) then perform the 3.3(5) upgrade using the same files you used during the Maintenance upgrade. Make sure to install all SR's etc so the versions match exactly.

Hope this helps!

Rob

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Correct Answer
rob.huffman Wed, 04/16/2008 - 06:45

Hi Michael,

You can take the Subscriber and rebuild it as CCM 3.3(3) then perform the 3.3(5) upgrade using the same files you used during the Maintenance upgrade. Make sure to install all SR's etc so the versions match exactly.

Hope this helps!

Rob

lwai Wed, 04/16/2008 - 06:57

Hi Rob,

Thanks for your information! I will install the subscriber with 3.3(3) installation disk frist and upgrade it via maintenance patch to 3.3(5) as before.

Many thanks! You solve my issue immediately!

Michael.

rob.huffman Wed, 04/16/2008 - 07:31

Hi Michael,

You are very welcome :) Let us know if any issues arise.

Take care,

Rob

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