Inventoring Physical Serial Numbers

Unanswered Question
Apr 16th, 2008

Retrieving physical serial numbers remotely or physically getting the serial numbers and placing them in Cisco Works for future use. Will the serial numbers be retained in Cisco Works even if switch / router is reconfigured?

Microsoft Windows Server 2003

Standard Edition

Service Pack 2

Intel Xeon CPU 3.00 GHz

2.99 GHz, 2.00 GB Ram

C: 12.77 Operating System

D: 136.48 All Cisco Works programs installed on this drive

Name Version License Size Status

CiscoWorks Common Services 3.1.1 Licensed Not applicable

Campus Manager 5.0.2 Purchased 300

CiscoView 6.1.7 Licensed Not applicable

CiscoWorks Assistant 1.0.1 Licensed Not applicable

Device Fault Manager 3.0.2 Purchased 300

Internetwork Performance Monitor 4.0.1 Purchased 300

Integration Utility 1.7.1 Licensed Not applicable

LMS Portal 1.0.1 Licensed Not applicable

Resource Manager Essentials 4.1.1 Purchased 300

Health and Utilization Monitor 1.0.0 Evaluation 100

I have this problem too.
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Joseph Clarke Wed, 04/16/2008 - 13:10

As long as the chassis remains the same, the serial number data will be the same. That said, many devices are modular, and each module has its own serial number. If those modules are swapped out, then the new modules will have different serial numbers. RME can collect serial number data automatically from most newer devices. Older devices may require you to manually configure the serial number either within RME, or on the device using the "snmp-server chassis-id" command.

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Posted April 16, 2008 at 11:31 AM
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