04-16-2008 12:42 PM - edited 03-15-2019 10:06 AM
Hi
I have a customer who used the CorporateDirectory.txt file to import the CallManager users initially. Now he complains that when he adds a user to CallManager, the change is not reflected in the Attendant Console's directory.
I also found out that the CorporateDirector.txt file is not there, as I get an error when I try a User File Upload.
My basic question, however, is how can I revert to normal operation, that is, to have changes in CallManager update the Attendant Console's directory without having to use the file upload method.
Your help would be appreciated.
Denis
04-16-2008 05:54 PM
Hi Dennis,
You may delete the CorporateDirectory from PC
C:\Program Files\Cisco\Unified CallManager Attendant Console\userlists
then restart the AC service to force a new file to be generated. No need to have CorporateDirectory in Server
Also check traces in ACClient
C:\Program Files\Cisco\Unified CallManager Attendant Console\logs
It will tell something for CorporateDirectory
04-17-2008 06:31 AM
Hi
I totally forgot to mention that the customer is running CM version 5.1, so I don't know where that file is.
Denis
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