CME Caller-Name not passed by CUE Auto Attendant

Unanswered Question
Apr 16th, 2008
User Badges:

I just created a custom CUE script for a CME customer and they "now" don't receive the Caller-Name information when the call is transferred to them via the Auto Attendant.

Is this a Script issue or CME-SIP issue?



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
imadjabboury Tue, 04/22/2008 - 02:43
User Badges:

try using this command in cue

ccn subsystem sip

transfer-mode semi-attended

joaquincros Tue, 07/22/2008 - 06:48
User Badges:

I have a deployment of CCME CUE 3.1 and 4.3, and I use the CUE with transfer-mode attended. In this case when the CUE transmitting an incoming call to a destination, the caller can not hear the ring-back tone. Also in transfer-mode phone that receives the call of CUE does not show the number of the caller.

you've solved this? Thank you very much.


This Discussion