CME Caller-Name not passed by CUE Auto Attendant

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Apr 16th, 2008
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I just created a custom CUE script for a CME customer and they "now" don't receive the Caller-Name information when the call is transferred to them via the Auto Attendant.


Is this a Script issue or CME-SIP issue?


Thanks!


Scotty

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imadjabboury Tue, 04/22/2008 - 02:43
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try using this command in cue


ccn subsystem sip

transfer-mode semi-attended



joaquincros Tue, 07/22/2008 - 06:48
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I have a deployment of CCME CUE 3.1 and 4.3, and I use the CUE with transfer-mode attended. In this case when the CUE transmitting an incoming call to a destination, the caller can not hear the ring-back tone. Also in transfer-mode phone that receives the call of CUE does not show the number of the caller.

you've solved this? Thank you very much.


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