WIC-1ENET DOES NOT DETECT ON SLOT 0

Unanswered Question
Apr 16th, 2008

BELOW IS MY CONFIG. HOPE SOMEBODY OUT THERE WOULD HELP GET THE RIGHT SOLUTION. THANKS.

1750#show version

Cisco Internetwork Operating System Software

IOS (tm) C1700 Software (C1700-Y-M), Version 12.1(3), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2000 by cisco Systems, Inc.

Compiled Wed 05-Jul-00 17:07 by cmong

Image text-base: 0x80008088, data-base: 0x805CDB90

ROM: System Bootstrap, Version 12.0(3r)T1, RELEASE SOFTWARE (fc1)

1750 uptime is 1 hour, 19 minutes

System returned to ROM by power-on

System image file is "flash:c1700-y-mz.121-3"

cisco 1750 (MPC860) processor (revision 0x801) with 12288K/4096K bytes of memory.

Processor board ID JAD04500QFS (975951146), with hardware revision 0000

M860 processor: part number 0, mask 32

Bridging software.

X.25 software, Version 3.0.0.

1 FastEthernet/IEEE 802.3 interface(s)

32K bytes of non-volatile configuration memory.

4096K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

1750#show diag

Slot 0:

C1750 1FE VE Mainboard Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 8.1

PCB Serial Number : JAD04500QFS

Part Number : 73-3743-08

Board Revision : A0

Fab Version : 04

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 C9 41 08 01 C1 8B 4A 41 44 30 34 35

0x10: 30 30 51 46 53 82 49 0E 9F 08 42 41 30 02 04 FF

0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:

Unknown WAN daughter card

Hardware revision 64.0 Board revision G0

Serial number 0960561920 Part number 130-18710-165

Test history 0x03 RMA number 66-65-48

Connector type PCI

EEPROM format version 4

EEPROM contents (hex):

0x20: 04 FF 40 00 39 41 03 00 82 49 16 A5 03 42 41 30

0x30: 80 00 00 00 00 02 02 C1 8B 56 4D 53 30 36 32 36

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vaisharm Wed, 04/16/2008 - 22:31

Hi Napoleon,

The minimum releases which support WIC-1ENET on 1700 series routers are 12.1(3)XT, 12.1(5)YB, 12.2(2)XJ, 12.2(4)T1. It is only supported in slot 0. However, starting with 12.2(2)XJ, 12.2(2)XK, and 12.2(8)T there are no restriction on slot number. Since, you are running 12.1(3) w/ IP feature set, you would need to upgrade the IOS. Unfortunately, you have only 16MB DRAM and 4MB Flash memory. Atleast 32MB DRAM and 8MB flash would be required to upgrade to a release which would support WIC-1ENET on your Cisco 1750.

HTH

~Vaibhav

napoleon8 Wed, 04/16/2008 - 23:00

Wow! Thanks for that quick reply. Do I need to buy the upgrade? I have no access to the support site because I just bought this router and wic from ebay. Any suggestion?

vaisharm Wed, 04/16/2008 - 23:37

Napoleon,

Cisco 1750 routers have 1 slot each for DRAM and Flash. The default is 16MB DRAM (which is fixed) and 4MB flash. The maximum supported DRAM is 48MB (ie,16MB fixed + 32MB) and Flash is 16MB.

Below are the memory part numbers:

DRAM:

16-MB SDRAM DIMM -> MEM1700-16D=

32-MB SDRAM DIMM -> MEM1700-32D=

Flash:

16-MB mini-flash module -> MEM1700-16MFC=

You may want to read through the following documents before you plan to upgrade:

Cisco 1750 Modular Access Router End-of-Sale Announcement

http://www.cisco.com/en/US/products/hw/routers/ps221/prod_bulletin09186a00800920dd.html

Cisco 1700 Series Router Memory Upgrades

http://www.cisco.com/en/US/docs/routers/access/1700/1720/hardware/notes/1700UMem.html#wp1087299

Installing and Upgrading Memory and Data Modules

http://www.cisco.com/en/US/docs/routers/access/1700/1750/hardware/installation/guide/upgrds.html

HTH,

~Vaibhav

napoleon8 Thu, 04/17/2008 - 00:56

Thanks again for the quick reply. I'm planning to buy 32MB SDRAM and 16MB Flash from Ebay. What about the IOS upgrade can I just ask for a free upgrade from cisco.com? If you will ask why I am doing this is because I'm doing self-study on cisco router configuration and maintenance. Thank you.

vaisharm Thu, 04/17/2008 - 01:19

If your CCO account has the privilege to download an IOS, you can simply login and download the image from the IOS upgrade planner. Else, contact Cisco pre-sales/customer care to find out what options you have.

HTH,

~Vaibhav

napoleon8 Thu, 04/17/2008 - 14:40

They don't support Cisco products bought from Ebay. Could you help me download the latest IOS so I could use my WIC-1ENET. I also bought FXS card which I am planning to insert on slot 2. Now before buying the memory upgrade I want to make sure I could secure the IOSS upgrade first. Many thanks.

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