I am using 2 CCM 5.1( MCS7835 server)in different cluster and 7906G IP phone. some IP Phones registered in 1st cluster and some ip phones registered in 2nd cluster. Now when I am going to generate the call report by CDR, it is displaying unspecified user in user name column for those call which came form another cluster.though every Ip phone having a User ID.
I am attaching the report which I generated through CDR. please find the attachment.
and I also want to display the destination name in report sheet.
is it possible? if possible , please suggest me as soon as possible.
thanks & regards