Buy or Renew
Buy or Renew
Duo Security forums now LIVE! Get answers to all your Duo Security questions. Learn more
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
2281
Views
4
Helpful
5
Replies

Troubleshooting ASA spontaneous reboot

acomiskey
Level 10
Level 10

‎04-17-2008 05:31 AM - edited ‎03-11-2019 05:32 AM

ASA5510 8.0.3 rebooted itself yesterday. What could be the cause and how can I troubleshoot it?

1 person had this problem
Labels:
0 Helpful
5 Replies 5

bauti1428
Level 1
Level 1

‎04-17-2008 06:04 AM

Is the ASA connected to a battery backup? Did you have any power outage?

do a

"show crashinfo"

and see if your asa crash and rebooted itself.

acomiskey
Level 10
Level 10
In response to bauti1428

‎04-17-2008 06:09 AM

No power outage, but I do have a pretty lenghty show crash. Sending it to TAC, thanks for your help.

0 Helpful

contreras
Level 1
Level 1
In response to acomiskey

‎04-21-2008 08:33 AM

I've seen this happen with certain inspect statements, such as smtp inspect.

0 Helpful

acomiskey
Level 10
Level 10
In response to contreras

‎04-21-2008 09:56 AM

It was a bug with DTLS.

0 Helpful

bauti1428
Level 1
Level 1
In response to acomiskey

‎04-21-2008 10:01 AM

What version were you using and what TAC recommended? Did they have a BUG fix for it? What is the BUG ID? Would like to know incase I get this issue.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents
Review Cisco Networking products for a $25 gift card