Backlight issue on 7931 on cme 4.2

Unanswered Question
Apr 17th, 2008
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Hi all,

i have an issue on 7931 phones(cme 4.2 XW6), i changed the service phone vendor setting on my ephone-template 1 with no result:

ephone-template 1

service phone backlightIdleTimeout 00.05

service phone backlightOnDuration 00:00

service phone backlightOnTime 00:00

service phone daysBacklightNotActive 0

service phone displayOnWhenIncomingCall 1

button-layout 7931 2

then as usual, i gave the:


no create cnf

create cnf

reset all


i try to dowload the

system:/its/XMLDefault7931.cnf.xml and i see the setting on the xml file:







any idea?


I see now there is a new ios version, the XW7, but i dont see any release note.

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paolo bevilacqua Thu, 04/17/2008 - 06:51
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Which FW do you have on the 7931 ?

Michael Ciulei Mon, 04/27/2009 - 22:59
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I have the same problem. Have you found any solution?

I am using CME 7.1 with Version 12.4(22)YB1 and SCCP31.8-4-2S as FW for 7931.


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