JTAPI and makecall

Answered Question
Apr 17th, 2008
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I have installed the CiscoJTAPIClient.exe and I try to excecute makecall but an error occurs :

Address 201 is not in provider's domain.


But in callmanager, the phone 201 is registered and it can call other phones.


Have you a solution for me?

Sorry for my bad english

Correct Answer by bwilmoth about 9 years 3 months ago

The error normally means that the RP is not properly cnfg's in CCM. The RP must be associated to the Jtapi User in the CCM (associated devices). When you configured the Trigger, was it available in the Pull Down?. verify that this device exists in the Cisco CallManager configuration and is associated with the JTAPI user on the CallManager


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Correct Answer
bwilmoth Wed, 04/23/2008 - 08:31
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The error normally means that the RP is not properly cnfg's in CCM. The RP must be associated to the Jtapi User in the CCM (associated devices). When you configured the Trigger, was it available in the Pull Down?. verify that this device exists in the Cisco CallManager configuration and is associated with the JTAPI user on the CallManager


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