4.X call handler dial out through pstn

Unanswered Question
Apr 17th, 2008

Looking to have the one caller input key from a call handler on one unity server, call out through the pstn to another remote unity server. (call handler /caller input says press 1 for toronto, 2 for chicago), etc. Is there a way to do this?

I have this problem too.
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mattcalderon Thu, 04/17/2008 - 12:47

I would have option one caller input go to attempt transfer to a NEW call handler that transfers to toronto. Just verify that your transfer rules in unity allow the outbound PSTN numbers. When you put your transfer in the new call handler just verify you have your access code included. example: 91555xxxxxxx

Hope this helps!


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