BAT on CUCM 6.01(1)

Unanswered Question
Apr 18th, 2008

I am having problems with Phone services on a BAT import on both phones and UDP's. Despite having subscribed the template to the service (EM) it does not populate the phone or the UDP with the required service. Is this a bug?

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Overall Rating: 5 (1 ratings)
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Eric Krieger Fri, 04/18/2008 - 04:32

Seems like it. Try adding a "DUMMY" Parameter to the EM service and try again.


Regards,

Eric

Rob Huffman Fri, 04/18/2008 - 04:51

Hi Andrew,


I think Eric is on to something here (5 points for this and your other great answers here Eric!)


CSCsj33055 Bug Details


bulk insert phone or UDP does not add phone service if no svc parameters

Symptom:


Insert UDP fails to insert IP Phone Service if there are no parameters to all

Device Profiles.


Conditions:


'Insert UDP' in Bulk Administration Tool [BAT] doesn't insert IP Phone Service

for all the Device Profiles if no parameter is defined on the Phone Service.


This also happens when the UDP template is not subscribed to the Phone Service.


And this Insert UDP works fine in inserting the IP Phone Service to all DPs if

you are doing one record at a time, it fails if you do it in a BULK.


Workaround:


For Device Profiles:

1. Using a template


- Add a dummy parameter to the EM service. Save it and click on Update

Subscriptions.

- Subscribe EM service on the UDP template. Ignore if already done.

- Upload the Insert file for specific details transaction.

- Submit a job with the uploaded file and the UDP template on which EM is

subscribed.


2. Using a CSV file


- Add a dummy parameter to the EM service

- Specify this dummy parameter with blank values in the CSV. Sample file below

- Upload the Insert file for specific details transaction and submit a job

Once you have inserted DPs, you can go to IP phone service page, select the EM

service. Delete the dummy parameter and click update subscriptions.


sample:

************

DEVICE PROFILE NAME,DESCRIPTION,DIRECTORY NUMBER 1,SERVICE NAME 1,SUBSCRIBED

SERVICE NAME 1,SUBSCRIBED SERVICE NAME ASCII 1,PARAMETER NAME 1,PARAMETER VALUE 1

DP-1,DP1,2001,Extension Mobility,Extension Mobility,Extension Mobility,dummy,

DP-2,DP2,2002,Extension Mobility,Extension Mobility,Extension Mobility,dummy,

************



For phone devices:

1. create bat phone template and subscribed it to the EM service

2. define an update phones job:

enable extension mobility

log out profile: use current device settings

add services from this teamplate: run immediatelyMake sure to check the box to the left of the line item in the BAT job definition. That signifies to BAT that wish to synchronize all selected phones to the value specified.



Hope this helps!

Rob


ANDREW BERESFORD Fri, 04/18/2008 - 07:57

Thanks for your responses. I'll give it a go. To be honest this is the 2nd bug I have found in 6.0(1a) this week - It is a new install - So I may just upgrade to 6.1. I'm guessing that my 6.0 licences will be ok on 6.1?

Eric Krieger Fri, 04/18/2008 - 09:59

Your license will work fine.


Don't bet on the fact that 6.1(1a) has a fix for the mentioned behaviour. You'll probably still have to use the DUMMY parameter for the EM sevice. Maybe with 6.1(1b), just released (I haven't seen/read the bugfixes yet).


Rob thank you for your detailed info as always and rating!


Regards,

Eric

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