Unity Express voicemail reset

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Apr 18th, 2008
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Hi Guys,


I have never worked on unity express and need to reset a users voicemail password.I have logged into the service engine and need the command to change the password.I would like to do this via CLI rather than GUI.Any links to documentation will also be great.

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Rob Huffman Fri, 04/18/2008 - 07:34
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Hi Bruce,


You may actually want to change the PIN :)


In order to change a password (you are unable to view a forgotten password), use the user password command or a PIN user pin


http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_password_recovery09186a008042aa29.shtml#c6


Hope this helps!

Rob



EDIT: Brandon, you are too fast for my sub-standard typing skills ;-)

Steellllllllll0 Fri, 04/18/2008 - 07:53
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unity-e-vm(config)> user XXXX ?

create Add the user account

phonenumber Specify a number or extension for the use


None of the above commands work guys.These are the only options i have...

Brandon Buffin Fri, 04/18/2008 - 07:56
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Type "exit" at this prompt and try the command again. You should not be in configuration mode.


Brandon

Kenneth Mohammed Fri, 04/18/2008 - 08:16
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Thanks for that tidbit bbuffin...I have been racking my brain for the last longest on how to change the vm pw from the cli.

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