Unity Express voicemail reset

Unanswered Question
Apr 18th, 2008
User Badges:

Hi Guys,

I have never worked on unity express and need to reset a users voicemail password.I have logged into the service engine and need the command to change the password.I would like to do this via CLI rather than GUI.Any links to documentation will also be great.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (4 ratings)
Rob Huffman Fri, 04/18/2008 - 07:34
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Bruce,

You may actually want to change the PIN :)

In order to change a password (you are unable to view a forgotten password), use the user password command or a PIN user pin


Hope this helps!


EDIT: Brandon, you are too fast for my sub-standard typing skills ;-)

Steellllllllll0 Fri, 04/18/2008 - 07:53
User Badges:

unity-e-vm(config)> user XXXX ?

create Add the user account

phonenumber Specify a number or extension for the use

None of the above commands work guys.These are the only options i have...

Brandon Buffin Fri, 04/18/2008 - 07:56
User Badges:
  • Purple, 4500 points or more

Type "exit" at this prompt and try the command again. You should not be in configuration mode.


Kenneth Mohammed Fri, 04/18/2008 - 08:16
User Badges:
  • Silver, 250 points or more

Thanks for that tidbit bbuffin...I have been racking my brain for the last longest on how to change the vm pw from the cli.


This Discussion