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Unity Express voicemail reset

Steellllllllll0
Level 1
Level 1

Hi Guys,

I have never worked on unity express and need to reset a users voicemail password.I have logged into the service engine and need the command to change the password.I would like to do this via CLI rather than GUI.Any links to documentation will also be great.

6 Replies 6

Brandon Buffin
VIP Alumni
VIP Alumni

You can do this with the following command:

username user2 pin 4444

This would reset the PIN for user2 to 4444. See the following link.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/cliadmin/ch4users.html#wp1060327

Hope this helps. If so, please rate the post.

Brandon

Rob Huffman
Hall of Fame
Hall of Fame

Hi Bruce,

You may actually want to change the PIN :)

In order to change a password (you are unable to view a forgotten password), use the user password command or a PIN user pin

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_password_recovery09186a008042aa29.shtml#c6

Hope this helps!

Rob

EDIT: Brandon, you are too fast for my sub-standard typing skills ;-)

unity-e-vm(config)> user XXXX ?

create Add the user account

phonenumber Specify a number or extension for the use

None of the above commands work guys.These are the only options i have...

Type "exit" at this prompt and try the command again. You should not be in configuration mode.

Brandon

Thanks for that tidbit bbuffin...I have been racking my brain for the last longest on how to change the vm pw from the cli.

Perfecto !!!

Well done and thanks....

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