Cisco Unity Express and Outlook 2007 Integration

daniel.pimentel · ‎04-18-2008

Hi, is there a way of integrating Cisco Unity Express with NME-CUE and Outlook 2007 so the users can download their voicemails as .wav attachments.

I've read the documentation on Unity Express 3.1 and it says that Outlook 2003 is supported but I don't see Outlook 2007 listed, is there some kind of restriction or is it possible to integrate Unity Express 3.1 with Outlook 2007 using IMAP?

Thanks in advance

Markus Schneider · ‎04-19-2008

For CUE3.1, I believe only Outlook 2003 was officially tested. But realistically, I doubt there were so many changes to outlook's IMAP implementation that it wouldn't work.

Alternatively, you could use email notifications in CUE, where the audio files are attached to the message and sent to the user's real email box.

daniel.pimentel · ‎04-20-2008

for the email notification, would you use the

voicemail notification email attach command?

or if you have a document or link pointing with the right directions for the email notifications.

Thanks in advance