voip problem throuh vpn

Unanswered Question
Apr 19th, 2008

i hava two people working with vpn they use ipcomunicator but the problem is that the phone ring ok, we hear, when we hook the phone nobody can hear nothing, however i press hold they can hear the music on hold.. some one can help me.

I have this problem too.
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ricardo-morales Mon, 04/21/2008 - 08:49

finally we rsolve this issue, the problema was that no RTP traffic in the firewall i was blocked.

joel.balfour Tue, 04/22/2008 - 08:49

With that being blocked you actually got the phone to register. That is funny. Well glad it work for you..

joel.balfour Mon, 04/21/2008 - 20:15

Hey few questions.

1. Are you using the latest IP communicator version?

2. Are you running the latest version of Cisco VPN client?

I have seen where when one of these are not up to date you can run into huge problems. What version of UC are you running with?

joel.balfour Tue, 04/22/2008 - 08:47

Can you do me a huge favour and try and upgrade to the new version 2.1.3 and also update the VPN to 5.0.3.

Again i have seen this and in upgrading everything seem to be working after that.

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