- Silver, 250 points or more
We have a single CCM 4.1(3) Subscriber and a Publisher supporting a cluuster containing CRS 4.0(5).
If a new Subscriber is to be added to the CCM cluster to act as the 'primary' Subscriber, what changes are required in the CRS cluster?
Currently, there is a default Device Pool which homes all phones onto the Subscriber (with the Publisher as Standby). The intention would be update the Device Pool to list the new Subscriber as the 'primary' Subscriber, with the second Subscriber as the 'standby' Subscriber. If the CRS JTAPI resources are to be homed to this new Subsriber too, is it a case of prepending the JTAPI and RM JTAPI Providers in CRS with the new Subscriber? Is anything else required?