Cannot select domain in Unity 5 Message Store configuration

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Apr 19th, 2008
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I recently upgraded my exchange server and decided I needed to upgrade my Unity server. I run through the entire installation with no problem until I get to the Message Store Configuration Wizard. I can setup my Installation Account, my Site Administration Account, the Mailbox location, but I can't setup the Active Directory containers. I get to the page and I can't select my domain. Unity is on my domain and can see my exchange server. How can I get the domain field to populate?

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tjmaurin Tue, 08/18/2009 - 12:54
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I am hitting the same issue. How did you solve your problem?

Bradford Magnani Tue, 08/18/2009 - 12:57
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  • Cisco Employee,

When you say you can't select your domain, what specifically are you seeing? Screen shot?

tjmaurin Tue, 08/18/2009 - 13:43
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I can not grab a screenshot right now, but all the drop downs are grayed out on that part of the Message Store Configuration Wizard.


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