04-19-2008 05:56 PM - edited 03-18-2019 08:48 PM
I recently upgraded my exchange server and decided I needed to upgrade my Unity server. I run through the entire installation with no problem until I get to the Message Store Configuration Wizard. I can setup my Installation Account, my Site Administration Account, the Mailbox location, but I can't setup the Active Directory containers. I get to the page and I can't select my domain. Unity is on my domain and can see my exchange server. How can I get the domain field to populate?
08-18-2009 12:54 PM
I am hitting the same issue. How did you solve your problem?
08-18-2009 12:57 PM
When you say you can't select your domain, what specifically are you seeing? Screen shot?
08-18-2009 01:43 PM
I can not grab a screenshot right now, but all the drop downs are grayed out on that part of the Message Store Configuration Wizard.
08-18-2009 01:52 PM
Follow the steps in http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsc56294
I've seen multiple sites run into this issue.
Hope that helps,
Brad
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