plzz help me..very urgent....Inter clustering Call Privilege Problem..

Unanswered Question
Apr 20th, 2008

Hii all,

I am using two CCM 5.1 in different cluster, one MCS 7835 is in 1st Cluster and another MCS 7815. some customer's IP Phone registered in 1st Cluster . and some customer's IP Phone registered in 2nd Cluster. And also our one Helpdesk IP Phone registered in 1st Cluster for customer support. Now I want to give some call privilege for my customers.I want that any customer can be call in their own department's IP Phones and our Helpdesk phone only , not any other customers IP phone. and I think for that It required to assign different partition for every customer and our Helpdesk phone also.but that time I am facing a problem that from Helpdesk Phone , I can call any customer of 1st Cluster but I can not call any customer phone of 2nd cluster because of that I could not assign the partition name of customer which registered in 2nd cluster for Calling Search Space of Helpdesk Phone's.

What is the solution for the same?

plzz help me as soon as possible

Thanks and regards

Soma

I have this problem too.
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zeeshan.nadeem Sun, 04/20/2008 - 23:22

configure intercluster trunk between clustres and assign the required Partition to the Resp IP Phone.

soma.india08 Sun, 04/20/2008 - 23:36

hiiii zeeshan.nadeem,

Thaks for quick reply...plz give the the procedure to configure trunk.

Thanks and Regards

Soma

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