UCM Upgradation

Unanswered Question
Apr 21st, 2008


This is Shameer from Cisco Pre-sales Team. One of our customers would like to know about the up gradation process from Cisco Call Manager 3.0 to 6.x. As per the information which I got that he has to upgrade 3.1 to 3.3, 3.3 to 4.x and 4.x to 6.x. But the part number for up grade (SW-CCM-3.3-UPG=) and all these versions (3.0, 3.2, 4.0, 5.0) are in end of life. So is there any possibility to upgrade 3.1 to 6.x version. If it yes please provide me the part number for up gradation.

Need some one's help to find the solution

Awaiting for your quick response.

I have this problem too.
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Jaime Valencia Mon, 04/21/2008 - 03:50

if you want to use DMA for the migration it's not possible, if you want to do a new server and manually insert all the info then you can do it.

look at this for supported upgrades:

Table 4 Supported Cisco Unified Communications Manager Upgrades for Release 5.x and Release 6.x




if this helps, please rate


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