3911 password reset

Unanswered Question
Apr 22nd, 2008


i dunno what did happen, but i'm not able to change my 3911 phone configuration, i got password error, even when i used the default password which is "cisco".

is there anyway to do a "hard reset" to reset the password (note that it is not registering also)

I have this problem too.
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vmoopeung Tue, 04/29/2008 - 05:38

Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an error and provides a way to reset or restore various configuration and security settings.

A basic reset resets any user and network configuration changes that you have made but that the phone has not written to its Flash memory to previously-saved settings, then restarts the phone.

To perform a basic reset, press the OK button follow by **#**.



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