LMS 3.0.1 Problem with CM Device Discovery Report

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Apr 22nd, 2008
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I'm using LMS 3.0.1 (Windows server 2003). When I want to look at the devices discovered by Campus Manager (Data collection) I get a window with this message "An error occured in generating Discovery Details Report. Unable to moad properties from server. Please try after sometime."

What is the problem?

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Joe Clarke Tue, 04/22/2008 - 08:56
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This could be CSCsl71054:


Symptom:


Trying to launch the Data Collection metrics report for the most recent Data Collection from the Campus Manager homepage generates the following error dialog:


Error

An error occurred in generating Discovery Details report. Unable to load properties from server. Please try after sometime.

Report could not be found.


Conditions:


This can occur if a Data Collection has not run fully, or if the date information is otherwise not available in the Campus Manager database.


Workaround:


Restart ANIServer, and run a new Data Collection.


A patch for this bug is also available by calling the TAC.

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