04-22-2008 08:31 AM - edited 03-18-2019 08:49 PM
Folks
I'm configuring AC in a ccm 4.0(2a)
I created my pilot point, associated the PP with the AC user and associated the proper phones too. I created the AC users, I created the Hunt Group, I go online on the AC client user interface, if I dial the PP extension (DID) I get dead air and after 7 seconds I get fast busy, please point me in the right track
thank you
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04-22-2008 10:10 AM
does it work if you dial the PP internally?
HTH
javalenc
if this helps, please rate
04-22-2008 10:10 AM
does it work if you dial the PP internally?
HTH
javalenc
if this helps, please rate
04-22-2008 10:31 AM
I just fix it thank you
04-29-2008 09:48 PM
make sure that as user password is 12345
devices are associated with ac user
when you dial PP,you get dead air because you pattern is matching with PP,Make sure no any patten is matches with PP, for example your dial pattern are 9.00!,9.03xx! and your PP no may be start with 9.
The other thing that you get fast busy, indicates that PP may not proper associated with ac user, also sure it.
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