Call Pickup Group - Plz help!!

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Brandon Buffin Wed, 04/23/2008 - 05:15
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Hunt,

It would work to put all DNs in the same pickup group, but it doesn't seem like it would be very useful. In this scenario, if you have multiple incoming calls and you choose to use call pickup, you would be connected to the earliest available call. Could you possibly use multiple pickup groups or hunt lists to accomplish what the client wants?


Brandon

Anonymous (not verified) Fri, 05/16/2008 - 12:26
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