04-22-2008 10:40 PM - edited 03-17-2019 09:20 PM
Hi,
I have a 100 user sites, and my client wants to able to pickup calls from any user. Is this possible??
If i put everyone in the 'same' pickup group, it won't work, rite??... because what would happen if multiple incoming calls at the same time??
Kind Regards,
Hunt
04-23-2008 05:15 AM
Hunt,
It would work to put all DNs in the same pickup group, but it doesn't seem like it would be very useful. In this scenario, if you have multiple incoming calls and you choose to use call pickup, you would be connected to the earliest available call. Could you possibly use multiple pickup groups or hunt lists to accomplish what the client wants?
Brandon
05-16-2008 12:26 PM
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