UCCX Enhanced 4.5 licenses

Unanswered Question
Apr 22nd, 2008

Hi ,

Platform - MCS-7835

UCCX - 4.5

UCCM - 4.3

We uploaded 20 additional agent seat licenses successfully, but display licenses page shows only 5 agent seat licenses are available. When 6th agent logs in, CAD displays maximum license reached. Can anybody tell what to be checked to resolve this.



I have this problem too.
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Abdulbaseer Mohammed Thu, 04/24/2008 - 22:56

You either have bad license file so ask cisco to give you a new one or you may have applied the wrong one. You can re try to apply the license file it will not hurt.

Good luck.


venchalam Fri, 04/25/2008 - 02:27

Thanks Baseer, TAC has been raised. Awaiting reply from TAC.


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