IP Directories

Unanswered Question
Apr 23rd, 2008

Is there a way to change the time it takes for the directories to show up? right now if I press directories, then choose "Missed Call", for example, it take a bout 10 seconds for it show up. I would like to change to about 5. I'm on callmanager 4.1 (3)

I have this problem too.
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kelvin.blair Wed, 04/23/2008 - 05:53

The call history should be immediate. I can't say that I've ever seen that particular issue. I can understand if you are doing a directory lookup for a user and you're integrated with AD. I do not think there is away to decrease the lookup time. You may be running into a BUG. I would suggest loading the latest Device Pack for 4.1.3.

Ayodeji oladipo... Wed, 04/23/2008 - 05:55

This is not normal.

Check your IP phones Directory URL, ensure that it is using the IP address of the Publsiher not the Name of the server so your entry should look like this..

Directories URL..http://192.168.X.X/ccmip/xmldirectory.asp

If you have the server name instea do fits IP, you can change if from the following page..

system>>>>>enterprise parameter>>>>Phone URL Parameters>>>>

Edit the directory URL

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