E-mail notification problem on DFM 2.0.10

Answered Question
Apr 23rd, 2008
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From time to time, DFM stops sending e-mail notifications. I have to stop and start CiscoWorks daemon manager to resolve the problem. Does anybody know what is causing the problem and how to resolve it? Are there any particular processes I can restart instead of restarting CiscoWorks daemon manager? Thank you.

Correct Answer by Joe Clarke about 9 years 2 months ago

This could be my bug, CSCso28593:


Symptom:


Device Fault Manager does not send any notifications even though new alerts and events are properly being displayed in the Alerts and Activities Display


Conditions:


This occurs in DFM 2.0 after upgrading to DFM 2.0.10 as well as in all versions of DFM 3.0.


Workaround:


There is no workaround.


A patch is available by calling the TAC.

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Correct Answer
Joe Clarke Wed, 04/23/2008 - 08:34
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This could be my bug, CSCso28593:


Symptom:


Device Fault Manager does not send any notifications even though new alerts and events are properly being displayed in the Alerts and Activities Display


Conditions:


This occurs in DFM 2.0 after upgrading to DFM 2.0.10 as well as in all versions of DFM 3.0.


Workaround:


There is no workaround.


A patch is available by calling the TAC.

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