04-24-2008 06:18 AM - edited 03-15-2019 10:16 AM
Hi ,
I have a customer using CUCMBE - VER 6 and they want to install a 3rd Party CDR Analyst tool (call Ringmaster). They have advised me that the CDR info can be sent to a remote IP address. However they have not told me how this is to be configured. Does anyone know how this can be accomplished?
Many thanks
Richard
Solved! Go to Solution.
04-28-2008 04:26 AM
Hi Richard,
Please find attached the screenshots to add the billing server.
-> Sushil
04-24-2008 07:31 AM
not sure if its the same, but in CCM 5.X we can go into CCM Serviceability and there is a CDR management (Under tools) option where i can specify the IP address of a Billing Application server
04-24-2008 07:37 AM
I can verify it the same on CM6 and is what I needed thanks for the response.
04-28-2008 04:26 AM
04-28-2008 04:34 AM
Hi
Many thanks for the info
Kind regards
Richard
05-25-2008 07:52 AM
Hi,
I did the exact same steps. But the problem is that no CDRs are sent at all. I tried zeveral times and even tried SFTP servers too. What could be the problem?
Thanks
05-26-2008 11:25 AM
Hi,
Have you ensured that the CDR Enable Flag is set to true (the default if false)
This can be found under the following
System-> Service Parameters.
Select your Server
Select Cisco CallManager
and it is the first entry on the second box down.
Kind regards
Richard
05-27-2008 02:16 AM
Hi Richard,
Yes of course, I have checked that already and it is set to True. I changed the default value from the first day. Any other suggestions?
Thanks
05-27-2008 05:55 AM
hi Sushil,
nice info.
is this the same in ccm4 also.
06-03-2008 06:43 AM
Hi Sandeep,
I don't think so. with CCM 4.X as far as I know the third party billing server used to extract information from the CDR database by quering it.
With 5.x onwards ccm pushes the data.
-> Sushil
06-03-2008 06:26 AM
Im new with CDR, I have a question about the billing server.., When you said "Billing Server" are you talking about a Cisco Product?.
Can I implement that server?. Can I just send a text file with the cdr records and use my own application to process that file(s) ?.
Thanks.
06-03-2008 06:44 AM
hi,
here we were talking about third part billing servers.
-> Sushil
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