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How can i to extract the corporate directory to the Phone Book of CAD

german-correa
Level 1
Level 1

‎04-24-2008 12:19 PM - edited ‎03-14-2019 02:09 AM

Hi,

How can i to extract the corporate directory to the Phone Book of CAD ?

I have IPCC Express 4.0(1) at this moment but i will upgrade to 4.0(5)and a CallManager 4.1(3).

Thanks

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0 Helpful
8 Replies 8

Not applicable

‎04-30-2008 09:23 AM

CRS 4.0 has an integrated browser capability built into CAD. If you combine Cisco Call Manager capabilities with the built in CAD web browser capabilities - this may suit your needs while utilizing CCM LDAP. There is no way to enter the entries in phone book in bulk.

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german-correa
Level 1
Level 1
In response to

‎08-06-2008 02:10 PM

Hi,

I want to know like watching the corporative directory of callmanager in the CAD ?

Thank you

0 Helpful

mknepper
Level 1
Level 1
In response to

‎08-12-2008 10:50 AM

That is a bit frustrating, this effectvily makes the phone book useless when you have a large number of entries that you need in your phone book -- unless I'm missing something here. Do API's or data dictionary reference material exsist to develop a custom bulk import to the phone book?

While it is true that workarounds exist to allow you to view contact lists such as the CCM directory, it sure would be nice to use the features that are included with the product that our clients have paid for.

0 Helpful

geoff
Level 10
Level 10
In response to mknepper

‎08-12-2008 11:18 AM

I could not agree more.

It seems to me that the Calabrio designers and developers have a mindset, the same mindset that they have had all along, ever since Turnkey; and that is, that their GUI is so good why would anyone not want to use it. They sure don't like criticism.

Regards,

Geoff

0 Helpful

german-correa
Level 1
Level 1
In response to geoff

‎08-12-2008 11:33 AM

Thank you and to all.

0 Helpful

mknepper
Level 1
Level 1

‎03-13-2009 01:07 PM

Anyone have an update to this? Has this been addressed in v7 of UCCX?

0 Helpful

abcronin
Level 1
Level 1
In response to mknepper

‎06-25-2009 06:37 PM

Hi All

Update as far as I know....June 09

UCCX 7.0(2) has a Phone Directory Bulk Import/Export tool.

UCCX 8.0 (2010) will have Enhanced Phone Book Searching, not sure on the details though.

hth

andy

0 Helpful

baumannsw
Level 1
Level 1

‎03-23-2009 01:30 PM

You may want to try to develope a key stroke macro for this. I've created them for other applications, it might do the trick here....

I use AutoIT, but the same functionality could be done in VB.

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